Shipping & Delivery
We partner with world-class facilities to craft custom window treatments and ship them directly to your door. Because every piece is made to order, our standard turnaround time from order placement to delivery is 8—14 days.
How it Works
Order Verification
Your custom measurements and fabric choices are reviewed by our design team in Los Angeles to ensure absolute precision before production begins.
Manufacturing
Your shades are laser-cut and assembled by our production partners. Every unit passes a rigorous quality inspection before being carefully packaged in crush-resistant tubes.
Express Delivery
We ship directly via premium express couriers (DHL/FedEx) to ensure your custom order arrives safely and quickly without unnecessary warehouse delays.
Customs & Duties
To keep your experience seamless, all customs duties and import taxes are covered by Everbright for shipments within the United States. There are absolutely no hidden fees upon arrival.
International Protection
Standard boxes aren't enough for custom textiles. We use reinforced, crush-resistant tubing and double-walled packaging to ensure your fabrics remain crisp and your hardware remains pristine during transit.
Shipping Rates
* Includes full insurance and signature-required delivery to ensure your custom investment arrives safely.
Returns & Order Adjustments
The Precision Guarantee
Because every shade is made to your exact specifications, all orders are final sale. We strongly recommend a Studio Consultation to ensure your measurements and fabric choices are perfect.
* Note: Any transit damage or manufacturing defects are completely covered under our full-replacement policy.
Have questions about an existing order?
Contact Support